DRIVING CONDITIONS

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TERMS AND CONDITIONS

Read our terms and conditions when renting a car




CAR RENTAL PROCEDURE
DEPOSIT
SELF-RISK
SELF-RISK INSURANCE
SUB-SEA TUNNEL
RETURN OF THE CAR
CANCELLATION/CHANGE
CAMPER RENTAL
CORONA INFO
CAR RENTAL PROCEDURE

You can book the car directly by filling out the form on the front page. You are also welcome to send an e-mail to unicar.fo@gmail.com or call on phone +298 544 000 in order to get an offer or make a reservation. 30% of the rental amount has to be paid when booking the car. One month before the rental you will recieve an email with a link to online payment of the remaining amount, which has to be paid 2 weeks before the rental start date at the latest.

DEPOSIT

When you pick up the car a deposit will be reserved on your credit card. The amount depends on whether or not self-risk insurance has been purchased. The reserved amount gives us the possibility to subtract the fee for any additional sub-sea tunnels trips, a car returned without a full tank, parking tickets, damages and the likes from it, should it be necessary. If you have self-risk insurance included in the rental, the amount reserved on your credit card is DKK 2500. Otherwise DKK 5000 will be reserved as a security for the selfrisk.

We recommend that you include the self-risk insurance in the rental to reduce your risk of unwanted extra expenses.

SELF-RISK

The self-risk costs are 7900kr at the most, for one damage. How much is to be paid in self-risk depends on how severe the damage to the rental car is. If the hiring person is not responsible a written confirmation from the counter part must be submitted. All material damages must be reported.

SELF-RISK INSURANCE

Selfrisk-insurance can be included in the rental for 100kr/day. In case of damage to the car the amount to be paid is maximum 2500kr per damage and in case of theft 2500kr.

The self-risk insurance does not cover:

  • Damages to the car when the driver has been under the influence of alcohol or because of some other reasons is not able to drive the car in a safe manner.
  • Holes burned on seats and mats.
  • Broken equipment in the car
  • Damages to the bottom of the car, when driving on a bad road.
  • The cost for towing the car, if the car has gone off the road.
  • Damages to the clutch caused by not being able to properly drive a car with manual transmission

SUB-SEA TUNNEL

There are three sub-sea tunnels in the Faroe Islands, Vágatunnilin, which connects Vágar (the island where the airport is) to Streymoy (the islands where the capital Tórshavn is), Norðoyartunnilin, which connects the island Eysturoy to Borðoy (where the town Klaksvík is) and Eysturoyartunnilin which connects Streymoy to Eysturoy. The sub-sea tunnels have an automatic system, that registers the car’s license plate number – the bill is sent afterwards. We charge 80kr for a trip back and forth through Vágatunnilin and Norðoyartunnilin. The price for a trip back and forth through Eysturoyartunnilin is 280kr. We offer the option to include unlimited sub-sea tunnel trips in your rental for 350kr (trips through Eysturoyartunnilin not included). We will subtract the fee for driving through the subsea tunnels from the deposit.

RETURN THE CAR IN THE FOLLOWING MANNER

  • With all equipment in the car in the same condition as it was when picking up the car, this includes documents, tools, extra equipment etc. If something is missing or destroyed during the rental, we will charge it off the deposit.
  • With a full tank. If the rental car isn’t delivered with a full tank, we will charge the fee for fuel + 200kr for filling it from the deposit.
  • Fairly clean, meaning that waste, food etc. shall not be left in the car. The car shall not be covered in dirt. If the car is delivered extremely dirty, we will charge a fee from the deposit for taking extra time cleaning the car.
  • Smoke free. It is not allowed to smoke in the rental cars, an amount will be subtracted from the deposit should we notice the car has been smoked in during the rental.
  • On time. If the car is not delivered at the time agreed, you may have to pay for this, if you do not call us beforehand to let us know that you will be delayed. You are welcome to call us to ask if it is possible for you to have the car longer than stated in the agreement.

CANCELLATION

The deadline for cancellation in order to get a full refund is 14 days before the rental start date. With cancellation 7-14 days before, we will charge you with 30% of the rental amount, and after this nothing will be refunded.



CHANGE

We do not charge anything for changes of car, or rental period, but we have no guarantee that we do have cars available.

CAMPER RENTAL

The car has to be returned fairly clean and emptied for anything that is not part of the car's own equipment and accessories. So everything you have brought with you of food, spices, paper, waste, etc. must be taken out of the car upon return. Otherwise, a fee will be charged from the deposit. We recommend that the car's sewage tank and the PortaPotti toilet only are emptied at the designated draining stations / toilets and that waste will only be disposed of in waste containers. Together we look after nature.

CORONA/COVID-19 SITUATION

We maintain the Terms and Conditions that apply to your booking of your rental car. However, in connection with the particular circumstances that have arisen around the Corona / Covid-19 virus, we have gathered some answers to the frequent questions we receive.

Can I change dates on my reservation?
Yes, you can change the rental period for free. However, we cannot guarantee that we will have cars available for a given period, but we will do everything we can to help have a car available for you when it is again possible for you to get to the Faroe Islands.

What happens to my deposit / prepayment if I change my reservation?
If your reservation is changed more than 14 days before the start of the original lease, you retain the right to have your deposit / prepayment returned on your new lease, according to our current Terms and Conditions.
If your reservation is changed less than 14 days before the start of the lease, you lose the possibility of getting your deposit / prepayment back, in the event of a new cancellation regardless of the time of cancellation.
If you cancel less than 7 days before the start of the lease and have paid the entire rent, you will not be refunded. However, you will still be able to change your booking again.

What should I do if I want to change my reservation but do not know when I can travel again?
We leave your reservation open at the original rental period and as soon as you know more about possible travel dates, we will try to find available car and move your reservation to the new rental period. Your deposit / prepayment will follow your reservation for the new rental period. Possibility of refund only follows the reservation, if you notify us in writing, no later than 14 days before the start date of the original lease.

Can I get my deposit / prepayment back if I cancel less than 14 days before the start of the lease?
No, if you cancel later than 14 days before the start of the lease, you will not be able to get your deposit / prepayment back, even if your cancellation is caused by your government, airline or others outside your influence. We recommend that you try to change your reservation to a later date, see above.

Lost opportunity to get deposit / prepayment refunded, what can I do?
If the loss of deposit / prepayment is due to official advise from your Government or the Government of the Faroe Islands discouraging all unnecessary travel to the Faroe Islands, or airlines that cancel all departures to the Faroe Islands. Then you might have opportunity to seek compensation for your loss (the entire journey including payment of car rental), for example with your travel insurance, or insurance related to some types of credit cards. Contact your insurance company or card provider for more information.

We hope the above can assist you in this difficult situation, of which we are all an involuntary part. We are truly sorry for any inconvenience.

We look forward to seeing you in the Faroe Islands once things have normalized again.

CAR RENTAL PROCEDURE

You can book the car directly by filling out the form on the front page. You are also welcome to send an e-mail to unicar.fo@gmail.com or call on phone +298 544 000 in order to get an offer or make a reservation. 30% of the rental amount has to be paid when booking the car. One month before the rental you will recieve an email with a link to online payment of the remaining amount, which has to be paid 2 weeks before the rental start date at the latest.

DEPOSIT

When you pick up the car a deposit will be reserved on your credit card. The amount depends on whether or not selfrisk insurance has been purchased. The reserved amount gives us the possibility to subtract the fee for any additional sub-sea tunnels trips, a car returned without a full tank, parking tickets, damages and the likes from it, should it be necessary. If you have selfrisk insurance included in the rental, the amount reserved on your credit card is DKK 2500. Otherwise DKK 5000 will be reserved as a security for the selfrisk.

We recommend that you include the selfrisk insurance in the rental to reduce your risk of unwanted extra expenses.

SELF-RISK

The self-risk costs are 7900kr at the most, for one damage. How much is to be paid in self-risk depends on how severe the damage to the rental car is. If the hiring person is not responsible a written confirmation from the counter part must be submitted. All material damages must be reported.

SELF-RISK INSURANCE

Selfrisk-insurance can be included in the rental for 100kr/day. Selfrisk-insurance can be included in the rental for 100kr/day. In case of damage to the car the amount to be paid is maximum 2500kr per damage and in case of theft 2500kr.

The self-risk insurance does not cover:

  • Damages to the car when the driver has been under the influence of alcohol or because of some other reasons is not able to drive the car in a safe manner.
  • Holes burned on seats and mats.
  • Broken equipment in the car
  • Damages to the bottom of the car, when driving on a bad road.
  • The cost for towing the car, if the car has gone off the road.
  • Damages to the clutch caused by not being able to properly drive a car with manual transmission

SUB-SEA TUNNEL

There are three sub-sea tunnels in the Faroe Islands, Vágatunnilin, which connects Vágar (the island where the airport is) to Streymoy (the islands where the capital Tórshavn is), Norðoyartunnilin, which connects the island Eysturoy to Borðoy (where the town Klaksvík is) and Eysturoyartunnilin which connects Streymoy to Eysturoy. The sub-sea tunnels have an automatic system, that registers the car’s license plate number – the bill is sent afterwards. We charge 80kr for a trip back and forth through Vágatunnilin and Norðoyartunnilin. The price for a trip back and forth through Eysturoyartunnilin is 280kr. We offer the option to include unlimited sub-sea tunnel trips in your rental for 350kr (trips through Eysturoyartunnilin not included). We will subtract the fee for driving through the subsea tunnels from the deposit.

RETURN THE CAR

  • With all equipment in the car in the same condition as it was when picking up the car, this includes documents, tools, extra equipment etc. If something is missing or destroyed during the rental, we will charge it off the deposit.
  • With a full tank. If the rental car isn’t delivered with a full tank, we will charge the fee for fuel + 200kr for filling it from the deposit.
  • Fairly clean, meaning that waste, food etc. shall not be left in the car. The car shall not be covered in dirt. If the car is delivered extremely dirty, we will charge a fee from the deposit for taking extra time cleaning the car.
  • Smoke free. It is not allowed to smoke in the rental cars, an amount will be subtracted from the deposit should we notice the car has been smoked in during the rental.
  • On time. If the car is not delivered at the time agreed, you may have to pay for this, if you do not call us beforehand to let us know that you will be delayed. You are welcome to call us to ask if it is possible for you to have the car longer than stated in the agreement.

CANCELLATION/CHANGE

The deadline for cancellation in order to get a full refund is 14 days before the rental start date. With cancellation 7-14 days before, we will charge you with 30% of the rental amount, and after this nothing will be refunded.



CHANGE

We do not charge anything for changes of car, or rental period, but we have no guarantee that we do have cars available.

CAMPER RENTAL

The car has to be returned fairly clean and emptied for anything that is not part of the car's own equipment and accessories. So everything you have brought with you of food, spices, paper, waste, etc. must be taken out of the car upon return. Otherwise, a fee will be charged from the deposit. We recommend that the car's sewage tank and the PortaPotti toilet only are emptied at the designated draining stations / toilets and that waste will only be disposed of in waste containers. Together we look after nature.

CORONA INFO

CORONA/COVID-19 SITUATION

We maintain the Terms and Conditions that apply to your booking of your rental car. However, in connection with the particular circumstances that have arisen around the Corona / Covid-19 virus, we have gathered some answers to the frequent questions we receive.

Can I change dates on my reservation?
Yes, you can change the rental period for free. However, we cannot guarantee that we will have cars available for a given period, but we will do everything we can to help have a car available for you when it is again possible for you to get to the Faroe Islands.

What happens to my deposit / prepayment if I change my reservation?
If your reservation is changed more than 14 days before the start of the original lease, you retain the right to have your deposit / prepayment returned on your new lease, according to our current Terms and Conditions.
If your reservation is changed less than 14 days before the start of the lease, you lose the possibility of getting your deposit / prepayment back, in the event of a new cancellation regardless of the time of cancellation.
If you cancel less than 7 days before the start of the lease and have paid the entire rent, you will not be refunded. However, you will still be able to change your booking again.

What should I do if I want to change my reservation but do not know when I can travel again?
We leave your reservation open at the original rental period and as soon as you know more about possible travel dates, we will try to find available car and move your reservation to the new rental period. Your deposit / prepayment will follow your reservation for the new rental period. Possibility of refund only follows the reservation, if you notify us in writing, no later than 14 days before the start date of the original lease.

Can I get my deposit / prepayment back if I cancel less than 14 days before the start of the lease?
No, if you cancel later than 14 days before the start of the lease, you will not be able to get your deposit / prepayment back, even if your cancellation is caused by your government, airline or others outside your influence. We recommend that you try to change your reservation to a later date, see above.

Lost opportunity to get deposit / prepayment refunded, what can I do?
If the loss of deposit / prepayment is due to official advise from your Government or the Government of the Faroe Islands discouraging all unnecessary travel to the Faroe Islands, or airlines that cancel all departures to the Faroe Islands. Then you might have opportunity to seek compensation for your loss (the entire journey including payment of car rental), for example with your travel insurance, or insurance related to some types of credit cards. Contact your insurance company or card provider for more information.

We hope the above can assist you in this difficult situation, of which we are all an involuntary part. We are truly sorry for any inconvenience.

We look forward to seeing you in the Faroe Islands once things have normalized again.